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Free Shipping · 30-Day Returns

Shipping policy

Shipping Destinations

We currently ship to the Netherlands, Belgium, and Ireland.

Additional countries may be added in the future.


Processing Time

All orders are processed within 1–2 days before being shipped.

Please note that processing time is separate from shipping time.


Estimated Delivery Times

Delivery times are estimates and may vary depending on location and external factors.

  • Netherlands: approximately 6–11 days
  • Belgium & Ireland: approximately 10–14  days

 

These timeframes include both processing and shipping time and are counted in calendar days, not business days.


Shipping Costs

Shipping costs are calculated at checkout and displayed before completing your order.

 


Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information as soon as it becomes available.

Please allow several days for tracking updates to appear.


Delays

While we aim to deliver orders within the estimated timeframes, delays may occasionally occur due to customs clearance, carrier delays, or high demand periods.

Lelakuh is not responsible for delays outside of our control.


Lost or Stuck Orders

If your order has not arrived after 30 days, please contact us at support@lelakuh.com, and we will investigate the issue.